Bonus Terms

Unless otherwise defined by the Bobbycasino; all promotional bonuses are NON-CASHABLE. It helps in creating winnings and bonus cash functions to improve the play, but it cannot be taken into winnings. A bonus is not going to be returned to the account but deducted from winnings. From the overall sum, all bonus money will be removed at the point of cashout.

To claim a bonus, it must be redeemed by the player before putting any wagers with their down payment. It's the player's responsibility to contact customer support for help in redeeming said bonus if they are unable to do so for any reason. Once the player starts wagering the down payment, he or she forfeits their right.

Unless approved by direction, players cannot redeem additional coupons or promotional offers if they have a balance or pending cashout. Coupons or promotional offers cannot be united. If at any time this should occur, winnings will be void.

The bonus funds must be used within a 7-day period; otherwise, any remaining bonus balance in the wallet will be forfeited or nullified after the 7-day timeframe. Please note that we cannot be held responsible for any claims related to this policy.

Any player who makes his/her first successful deposit on our site needs to compulsorily submit their KYC documents by email - to the email address - kyc@bobbycasino.com without which, the player will not eligible for withdrawal.

KYC documents shared with us must only be in English. If any player has KYC documents which are in a different language other than English, then they should be undersigned with a legal attestation by any Lawyer/Attorney/Legal Advisor in English as a proof of valid verification.

In case a player uses a coupon or a promotional offer that he/she isn't eligible for then all and any winnings created from that promotion will be forfeited, and the initial deposit will be returned to the player.

Unless otherwise stated, playing matches that were limited while on a bonus after the conclusion of a bonuses wagering requirements, will invalidate all winnings created while using said bonus.

In the situations where a promotion or a free incentive is open to be used on different games, the maximum wagering condition (out of the games which were played), will be used so that you can fulfill the wagering requirements before cashing out.

Playthrough Conditions: the wagering requirement depends upon the deposit amount plus the sum of the promotional bonus. - For example, should a Player deposit $50.00 and redeem a 100% bonus that needs 30X playthrough for slots and 60x for Tables and video Poker and Jackpot games along with a few games will not be considered for wagering , he/she must wager the sum of their deposit ($50.00) plus the sum of their bonus ($50.00) 30X for Slots and 60X for Tables and Video poker before cashing out. What this means is the Player must wager $100.00 X 30 = $3,000.00 for slots and $100.00 X 60 = $6,000.00 before requesting a withdrawal from their account.

For any free chip redeemed by a player whose value is less than $50, the wagering required to cash out the free chip will be 60 x on the slot games (or) 120 x on the video poker or the table games. The max cash out however remains same as $100 irrespective of the free chip value.

Daily free chip of $25 redeemed by the players will not be eligible for any withdrawal/cash out under any circumstances and therefore, no wagering or playthrough will be applicable on the same. Hence, the free chip thus claimed can only be used to play on any of the real money games only for fun.

In order to activate free spins, minimum balance is required.

Any type of promotion offering free chips/free spins with deposit bonus is redeemable only for one time on the deposit/s made during the promotion period.

Minimum/maximum withdrawal: maximum withdrawal quantity is established only by the sum of deposit.

It's the exclusive responsibility of the player to ensure that any relevant playthrough conditions are satisfied before requesting a withdrawal by contacting customer support If a player has decided to use a plus or promotion. Failure to satisfy the playthrough requirements can lead to refusal for withdrawal request.

All no deposit bonuses: standard wagering requirements

The bonus amount must be wagered for minimum of 30 times for all 3D Slots & 60 times for all allowed table games and video poker.

Wagers placed in jackpot games, Roulette, Craps, Pai Gow Poker and Baccarat, are not allowed with any no deposit bonus (unless specifically stated otherwise) and do not count towards meeting the wagering requirements.

Max cash out for a free chip is not more than $100 irrespective of the value of free chip.

Players cannot redeem multiple free bonuses consecutively. If you have redeemed one no deposit bonus and you are subsequently offered another one, a real-money deposit needs to be made in the interim for you to be eligible so that you can purchase the second no deposit bonus.

Once you have met the wager requirements and are able to make a withdrawal, any amount that is over the maximum withdrawal limit will be removed from your balance, as you will not be able to withdraw these funds

Although mixing deposits and a free bonus is not allowed, but we are aware that this may happen from time to time. If, for whatever reason, you deposit while using a no deposit bonus (e.g. free chip, free spins offer, etc.), the wagering requirements and maximum allowed cash-out of the no deposit bonus will still apply. Once you have completed your play with the no deposit bonus, then by requesting a withdrawal (with any excess winnings above the maximum allowed cash-out being removed) you can get the amount credited back into your casino account along with whatever deposit bonus you would like.

If you use any bonus to accumulate the feature guarantee(s), or extra bonus rounds and use a subsequent deposit and or bonus to redeem built-up feature bonus rounds, then the winnings coming from said bonus round(s) shall void all or any winnings and no deposits will be refunded.

The Casino will occasionally offer Promotional Coupons as "Free Chips". The maximum allowed withdrawal amount is $100 for any winning on any amount won using the free chip and remaining amount will be nullified.

"The casino reserves the right to request you for following documents: ID (driving license/passport/state ID), utility bill (recent bill under your name and address), Copies of every card used for deposit, authorization form at any point in time for the safety of the account, upon failure to send these will allow the casino to entertain no requests from customers, This is only for the safety of your account."

At any point in time, if any promotion based no deposit free spins are offered to the players or added to the player's account, they are meant to be used only to play on the applicable real money games (like mostly slots) but no wagering / play through will be counted for them and no cash out will be given on them.

All deposit bonuses: standard wagering requirements

A minimum of $30 deposit is required in order to claim any promotional offers.

If a player has chosen to use a bonus or promotion, it is the sole responsibility of the player to ensure that any applicable playthrough requirements are met before requesting a withdrawal. Failing in meeting the playthrough requirements will result in the denial of a withdrawal request.

If one of the accounts in your household, or family has a bonus restriction, then the same restrictions apply to any other accounts as well.

Maximum Withdrawal (cashout) Rules:

Maximum withdrawal amount is determined solely by the amount of the deposit and wagering requirement for the deposit bonus. For further details, you can contact support at any time.

Redeeming multiple promotions

You may not mix or combine promotions or bonuses. If multiple bonuses are mixed, your casino winnings may be removed at the time of withdrawal. Please be sure to use only one bonus at a time. Unless otherwise indicated by the casino management, you cannot redeem additional coupons if you have a withdrawal pending or if you have an existing balance.

The deposit amount must be wagered for minimum 10 times. Once you have met the wager requirements, then you will be able to make a withdrawal. For example, If a customer has deposited an amount of $100, then the customer will have to wager over $1000.

No Rule Bonus

Playthrough Conditions: The wagering requirement depends upon the deposit amount plus the sum of the promotional bonus. - needs 1X playthrough on slots games only.

Minimum/Maximum Withdrawal: Minimum withdrawal quantity is $100 & Maximum withdrawal quantity is 10X of deposit amount.

No Play/ No Max bonuses

Unless otherwise stated, No play/ No max bonuses may only be used to play Slots and Keno. All other casino games are prohibited and restricted. Playing a prohibited or restricted game while using a No play No max bonus will void any winnings generated during the use of said bonus. These terms are valid and applicable even after the playthrough requirement has been met. All deposit bonuses for Slots and Keno with no restrictions (no playthrough and no max cash-out) come with our software at a minimum of the 1X playthrough (deposit + bonus amount) before the funds become withdrawable. Unless specifically stated otherwise, the bonus amount is always considered as non-cashable and will be removed from the amount of your withdrawal request.

If a player has used a No play No Max bonus and has completed the playthrough requirement but proceeds to play a restricted or prohibited game, then this will also result in winnings getting void. The rules of the bonus will continue to apply even after the playthrough requirement has been fulfilled.

At the time of cashing out, the bonus cash will be taken off the entire withdrawal amount (i.e., should a player redeem $250 bonus and remove $500, he/she'll receive $250.)

If the player has a withdrawal request in pending, then he will not be able to redeem comp points, free processors or cash back. Also, during this period a player cannot collect said promotions after the withdrawal request is approved nor he can request them for the same.

Bobbycasino reserves the right to alter or cancel a promotional offer anytime without giving prior notice to players.A withdrawal that is cancelled is not going to count toward any bonus unless management approves the payout and redeposits it into the player's account with the player's permission. Comp points cannot be gathered on a cancelled withdrawal that's been redeposited into a player's account.

In case a player exceeds the maximum cash out on a coupon, then these funds will be removed whether or not the withdrawal was processed. This excess money may not be used in combination with another promotional offer or as a way to build free comp points.

All promotions are recorded in eastern standard time (North America), UTC 5 hours. Please take this in to account when claiming your bonuses.

Live dealer games are only played using resources from your player's withdrawable balance. No deposit bonuses and bonuses cannot be used to play with live dealer games.

If one of the family or the accounts in your home has a bonus limitation, then the identical limitations apply to another account as well.

No deposit bonuses (free {chip|processor}, free spins, free {roll|spin} Slot tournaments) and "No Play No Max" Bonus Rules.

Unless an earlier arrangement is especially given by the Casino direction, welcome bonuses are restricted to one promotion per player, per family, per address and per computer

A player may not redeem multiple no-deposit bonuses. Free processor offers are meant merely for our regular faithful players, and you should have an active depositing account unless otherwise stated to cash out on a free chip offer. If a player redeems one no-deposit bonus and then gets an offer of another one, then the player must make a real money deposit into their account to be eligible to redeem the second no-deposit bonus.

Management of casino reserves the right to reject or to cancel any promotional offer anytime. For instance, a player redeems a no-deposit promotional offer which he or she is not entitled to; any winnings caused by that promotion will be voided.

Due to smaller amounts and processing fees, any primary withdrawal request emerging from winnings generated off a no-deposit bonus. This is only going to be paid via the online payment procedure, i.e. the following withdrawal methods will be: Neteller and Moneybookers.

The Player has the right to one free processor between deposits and any winnings generated by various free processors will be null. For example, two free processors can be redeemed by a Player in a row; they are not going to have the capacity to get any winnings by playing on formulated said processor.

The minimum wagering requirements for all no-deposit bonuses are 30 times the bonus worth for: Scratch Cards and Slots, Keno. Whereas, the minimum wagering requirements for all no-deposit bonuses are 60 times the bonus worth for: All other enabled games (excluding the limited games as reported previously).

The Player's account balance must be $5.00 or less in order to redeem any promotion including deposit bonus.

It is necessary for a player to maintain said promotions immediately after he/she's lost their balance. The insurance and cash-back promotions may not be collected

If in case the player plays any games different than those which are permitted and registered on the coupon, winnings will be considered null.

The funds that are won by a player is compared to max cash-out sum; these surplus funds will be removed withdrawal and no additional sum will be paid.

If player withdrawals are lower with respect to the amount in their life deposits, he/she is going to have the right to use our "No Play No Max" promotion.

Blackjack (all sorts), Roulette (all sorts), Pai Gow Poker, War, Baccarat, Craps & VP are limited from "No Play No Max" coupon play. All winnings generated off a "no play no max" coupon while playing the preceding games will be void.

The games Roulette (all types) and Poker do not count towards completing any wagering requirement.

Unless otherwise stated, No Play/ No Max bonuses may only be used to play other games, and Slots. Playing a prohibited or limited game while using a No Play No Max bonus will be void along with the winning generated from them. These terms are valid and relevant even after the play-through condition was met.

If in case a player has finished the play-through condition and has used a No Play No Max bonus but continues to play a limited or prohibited game, it will lead their winnings invalidated. The rules of the bonus will continue to use even after the play-through requirement has been accomplished.

All No Deposit Bonuses are subject to the Wager Conditions and Maximum Withdrawal Limits recorded above.

After you have met the Wager Conditions, you can make a withdrawal, any number which is over the Maximum Withdrawal Limitation will be taken off from your balance, as you won't have the permission to get these funds.

If you make a deposit due to any reason while using a No Deposit Bonus, for example, free processor, free Spins offer, etc. the wagering requirements and maximum allowed cash-out of the no deposit bonus will still use. Once you have finished your play with the no deposit bonus, whether by requesting a withdrawal along with any surplus winnings, we will credit the amount of your deposit back into your casino account along with whatever deposit bonus you would like.